Switching fax providers
A healthcare-first alternative to Fax.Plus
Fax.Plus details verified July 8, 2026 from public pricing and legal pages. Plans change - confirm current details on the vendor's site.
Fax.Plus is a polished consumer fax product with one enormous caveat for healthcare: as of July 2026 a BAA is available on the Enterprise plan only - about $960 prepaid per year. Below that line, their own pricing page says no BAA. And when a quota runs out, the fax number can stop receiving until the monthly reset. FaxRx signs a BAA on every plan and never cuts off your inbound line.
FaxRx and Fax.Plus, side by side
What pharmacies and clinics notice
The BAA cliff
A pharmacy on Fax.Plus needs Enterprise - roughly $960/yr prepaid as of July 2026 - before a BAA exists. Every FaxRx plan includes a BAA from the $15 Starter up, signed during onboarding.
Your inbound line never goes busy
Fax.Plus pools send and receive into one quota; exhaust it and the number can stop receiving until the monthly reset. FaxRx never cuts off receiving - prescriptions and prior auths keep arriving regardless of your page balance.
Long documents just send
Fax.Plus caps pages per single fax by tier (60 on Basic, 90 on Premium). Medical-records faxes run long; FaxRx does not gate fax length by plan tier.
HIPAA does not break your workflow
On Fax.Plus, enabling the BAA removes PDF attachments from email notifications and blocks standard email-to-fax. FaxRx was designed HIPAA-first, so the workflow you sign up for is the workflow you keep.
Bringing your number over
Fax.Plus advertises free porting (Premium+ required for US/Canada port-ins), and your number is yours to move. Porting into FaxRx is free on Professional and Enterprise - typically 5-10 days, we handle the paperwork, and your line keeps working until the port completes.
Questions pharmacies ask
Can I move my Fax.Plus number to FaxRx?
Yes - porting into FaxRx is free on Professional and Enterprise, typically 5-10 days, and we handle the carrier paperwork. Keep your Fax.Plus account active until the port completes.
Fax.Plus Basic is $8.99 - is it cheaper for a pharmacy?
Only if you do not need HIPAA coverage. As of July 2026 Fax.Plus offers a BAA on Enterprise only (~$960/yr prepaid). For a covered entity, the comparable Fax.Plus price is that Enterprise line - FaxRx includes the BAA at $15/mo.
What happens to receiving when I hit my FaxRx page limit?
Nothing. Inbound faxes keep arriving regardless of your page balance. Only outbound sending draws on credits, and you can top up with prepaid packs that never expire.
Does FaxRx bill by transmission time like Fax.Plus?
No. FaxRx bills by page count. There is no 60-second rule and no destination multiplier.
Other comparisons
Comparison facts were verified on July 8, 2026 against Fax.Plus (Alohi)'s public pricing and legal pages and reflect that date; providers change plans, prices, and terms without notice. Always confirm current details with the vendor before making a decision. FaxRx figures: $15/mo (300 pages), $39/mo (1,000 pages), or $99/mo (3,000 pages). Month to month, no annual lock-in.
All product names, logos, and brands are property of their respective owners and are used for identification purposes only. FaxRx is not affiliated with, sponsored by, or endorsed by any of the companies mentioned.