Switching fax providers
A more predictable alternative to iFax
iFax details verified July 8, 2026 from public pricing and legal pages. Plans change - confirm current details on the vendor's site.
iFax looks inexpensive until you read closely: the entry plan is send-only with no fax number and no HIPAA coverage, "no overage fees" means sending can hard-stop mid-month, and the prices you see are actively A/B-tested - what your colleague sees may not be what you see. FaxRx keeps it boring: one public price list, a real fax number and a BAA on every plan, and prepaid credits when you need more pages.
FaxRx and iFax, side by side
What pharmacies and clinics notice
The entry plan cannot receive
iFax Basic is send-only - no inbound number at all, and no HIPAA coverage. A pharmacy needs to receive. The real iFax entry point for healthcare is Plus at $29.99/mo as of July 2026; FaxRx starts at $15 with a real number and a BAA.
No mid-month hard stops
When an iFax quota runs out, sending stops (or auto top-up buys a block). At FaxRx you top up with prepaid credit packs on your terms - packs never expire, and your line keeps working.
The price you see is the price
iFax pricing varies by cookie and experiment; the advertised numbers are annual-billed rates. FaxRx has one public price list, billed monthly, no annual prepay required.
Team seats included
iFax charges roughly $16.66 per extra user per month (annual) as of July 2026. FaxRx Starter includes 3 team members, Professional 10, Enterprise unlimited - at the listed price.
Bringing your number over
Porting into FaxRx is free on Professional and Enterprise - typically 5-10 days, and we handle the carrier paperwork. iFax does not publish a port-out policy on its public pages, so start the port early and keep your iFax account active until the port completes.
Questions pharmacies ask
Can I move my iFax number to FaxRx?
Porting into FaxRx is free on Professional and Enterprise and typically takes 5-10 days. iFax does not publish a port-out policy publicly, so we recommend starting the port while your iFax account is still active; we handle the paperwork.
Why is my iFax price different from the advertised one?
iFax actively A/B-tests pricing and the advertised card prices are annual-billed rates, so what you see can vary by visit and billing toggle. FaxRx publishes one price list: $15, $39, and $99 per month, billed monthly.
What happens at FaxRx when I run out of pages?
Nothing stops. You can buy a prepaid credit pack in the portal (packs never expire) and keep sending. Receiving is never cut off by your page balance.
Does FaxRx include HIPAA coverage on the cheapest plan?
Yes. Every FaxRx plan, including the $15 Starter, includes a BAA signed during onboarding, encrypted storage, and audit logging. There is no tier where HIPAA posture is switched off.
Other comparisons
Comparison facts were verified on July 8, 2026 against iFax (ifaxapp.com)'s public pricing and legal pages and reflect that date; providers change plans, prices, and terms without notice. Always confirm current details with the vendor before making a decision. FaxRx figures: $15/mo (300 pages), $39/mo (1,000 pages), or $99/mo (3,000 pages). Month to month, no annual lock-in.
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