Fax workflows
Refill requests without the phone tag
The refill loop is the highest-volume fax work a pharmacy does: request out, authorization back, dozens of times a day. FaxRx is built around that loop - refill forms from the template library, batch sends to the prescriber list, and every authorization landing back in one searchable inbox.
How FaxRx handles it
Refill forms on tap
The pharmacy form library includes refill request forms you fill in the browser. Save your own version with your branded header once, and refax it in a couple of clicks every day after.
One document, the whole list
Batch send delivers one document to up to 100 contacts in a single pass - each fax tracked individually in your history with its own delivery status.
Authorizations come back to one inbox
Inbound faxes arrive as PDFs in your FaxRx inbox and can be forwarded to email. Receiving is never cut off by your page balance - the authorization always gets through.
Find the one from last Tuesday
Full history, searchable by number, name, date, and status. When a patient asks whether the office ever responded, the answer is a search away.
Questions teams ask
Can I send one refill request to many offices at once?
Yes. Batch send takes one document to up to 100 contacts from your contact book in a single pass, and each fax is tracked individually with its own delivery confirmation.
What happens when the prescriber faxes back?
The authorization lands in your FaxRx inbox as a PDF on your dedicated number, with optional email forwarding. Inbound receiving is never cut off by your page balance.
How many staff can work the refill queue?
Starter includes 3 team members, Professional includes 10, and Enterprise has no seat cap - all at the listed plan price.
What does it cost?
FaxRx plans: $15/mo for 300 pages, $39/mo for 1,000 pages, or $99/mo for 3,000 pages - month to month, BAA included on every plan, free number porting on Professional and Enterprise.
More ways teams use FaxRx
FaxRx plans: $15/mo for 300 pages, $39/mo for 1,000 pages, or $99/mo for 3,000 pages - month to month, BAA included on every plan, free number porting on Professional and Enterprise.