Switching fax providers

A modern alternative to SRFax

SRFax details verified July 8, 2026 from public pricing and legal pages. Plans change - confirm current details on the vendor's site.

SRFax is a solid, honestly priced healthcare fax veteran - if you only compare on price per page, it deserves the look. Where it shows its age is the product itself: a portal designed years ago, OCR as a paid add-on, a $25 fee to port your number in, and no pharmacy-specific workflow. FaxRx matches the healthcare posture (BAA on every plan) and adds the modern part.

FaxRx and SRFax, side by side

FaxRx
SRFax
Monthly price
$15/mo (300 pages), $39/mo (1,000 pages), or $99/mo (3,000 pages). Month to month, no annual lock-in.
Healthcare Lite $12.60/mo (200 pages) up to $551.55/mo (20,000 pages) as of July 2026. Cheapest per-page tiers are partner plans tied to specific pharmacy software.
Pages included
300 / 1,000 / 3,000 outbound pages per month. Receiving is unmetered - inbound faxes never draw on your page balance.
200 to 20,000 pages per month depending on tier, send and receive combined.
Extra pages
$0.08-$0.05 per extra page, prepaid in small credit packs you choose to buy. No surprise overage bill, no per-minute rounding.
$0.05/page on most healthcare tiers.
BAA / HIPAA posture
BAA signed electronically during onboarding, on every plan, before any document touches the platform.
Signs a BAA on request on the Healthcare plan family - effectively available from the cheapest tier.
Number porting
Free number porting on Professional and Enterprise (typically 5-10 days). Your number stays yours - port in and port out freely.
Porting a number in costs $25 one-time per number, charged after the port completes, as shown in their signup flow as of July 2026.
Contract terms
Monthly billing. Cancel anytime; paid credit packs never expire.
No free trial - the first month is charged at signup. OCR is a paid add-on ($4/mo).

What pharmacies and clinics notice

Porting costs money there, nothing here

SRFax charges $25 per number to port in as of July 2026. FaxRx porting is free on Professional and Enterprise - we handle the carrier paperwork and the port typically completes in 5-10 days.

Built for pharmacies, not just healthcare

FaxRx ships pharmacy-shaped workflow out of the box: a curated library of pharmacy fax forms (prior auth, transfers, refill requests), contact books built around prescriber offices, and templates your team fills in the browser.

A portal your staff will not fight

SRFax functions, but the interface shows its age. FaxRx is a modern web app: drag a PDF, pick a contact, send - with live delivery status, a searchable archive, and no training session required.

Fewer add-on charges

OCR search costs extra at SRFax and extra numbers are $4.95/mo each as of July 2026. FaxRx includes searchable fax history on every plan.

Bringing your number over

Your SRFax number is yours to move. Porting into FaxRx is free on Professional and Enterprise (SRFax itself charges $25 to port a number in, so this is a one-way saving). Typical port time is 5-10 days and we handle the paperwork; your fax line keeps working at SRFax until the moment the port completes.

Questions pharmacies ask

Can I keep my SRFax number?

Yes. Port it into FaxRx for free on Professional and Enterprise - typically 5-10 days, no downtime, and we handle the carrier paperwork.

SRFax is cheaper per page - why switch?

SRFax Healthcare Lite ($12.60/mo, 200 pages as of July 2026) is genuinely inexpensive. FaxRx Starter is $15/mo with 300 pages, so the gap is small - and FaxRx includes pharmacy fax-form templates, a modern portal, free porting on higher tiers, and searchable history without add-on fees. Compare the whole workflow, not just the page rate.

Does FaxRx sign a BAA like SRFax does?

Yes - and it is signed electronically during onboarding on every plan, not on request. You have a countersigned BAA before the first document is sent.

Does FaxRx charge for OCR or search?

No. Searchable fax history is included on every plan. SRFax lists OCR as a $4/mo add-on as of July 2026.

Other comparisons

Comparison facts were verified on July 8, 2026 against SRFax's public pricing and legal pages and reflect that date; providers change plans, prices, and terms without notice. Always confirm current details with the vendor before making a decision. FaxRx figures: $15/mo (300 pages), $39/mo (1,000 pages), or $99/mo (3,000 pages). Month to month, no annual lock-in.

All product names, logos, and brands are property of their respective owners and are used for identification purposes only. FaxRx is not affiliated with, sponsored by, or endorsed by any of the companies mentioned.