Switching fax providers
A modern alternative to SRFax
SRFax details verified July 8, 2026 from public pricing and legal pages. Plans change - confirm current details on the vendor's site.
SRFax is a solid, honestly priced healthcare fax veteran - if you only compare on price per page, it deserves the look. Where it shows its age is the product itself: a portal designed years ago, OCR as a paid add-on, a $25 fee to port your number in, and no pharmacy-specific workflow. FaxRx matches the healthcare posture (BAA on every plan) and adds the modern part.
FaxRx and SRFax, side by side
What pharmacies and clinics notice
Porting costs money there, nothing here
SRFax charges $25 per number to port in as of July 2026. FaxRx porting is free on Professional and Enterprise - we handle the carrier paperwork and the port typically completes in 5-10 days.
Built for pharmacies, not just healthcare
FaxRx ships pharmacy-shaped workflow out of the box: a curated library of pharmacy fax forms (prior auth, transfers, refill requests), contact books built around prescriber offices, and templates your team fills in the browser.
A portal your staff will not fight
SRFax functions, but the interface shows its age. FaxRx is a modern web app: drag a PDF, pick a contact, send - with live delivery status, a searchable archive, and no training session required.
Fewer add-on charges
OCR search costs extra at SRFax and extra numbers are $4.95/mo each as of July 2026. FaxRx includes searchable fax history on every plan.
Bringing your number over
Your SRFax number is yours to move. Porting into FaxRx is free on Professional and Enterprise (SRFax itself charges $25 to port a number in, so this is a one-way saving). Typical port time is 5-10 days and we handle the paperwork; your fax line keeps working at SRFax until the moment the port completes.
Questions pharmacies ask
Can I keep my SRFax number?
Yes. Port it into FaxRx for free on Professional and Enterprise - typically 5-10 days, no downtime, and we handle the carrier paperwork.
SRFax is cheaper per page - why switch?
SRFax Healthcare Lite ($12.60/mo, 200 pages as of July 2026) is genuinely inexpensive. FaxRx Starter is $15/mo with 300 pages, so the gap is small - and FaxRx includes pharmacy fax-form templates, a modern portal, free porting on higher tiers, and searchable history without add-on fees. Compare the whole workflow, not just the page rate.
Does FaxRx sign a BAA like SRFax does?
Yes - and it is signed electronically during onboarding on every plan, not on request. You have a countersigned BAA before the first document is sent.
Does FaxRx charge for OCR or search?
No. Searchable fax history is included on every plan. SRFax lists OCR as a $4/mo add-on as of July 2026.
Other comparisons
Comparison facts were verified on July 8, 2026 against SRFax's public pricing and legal pages and reflect that date; providers change plans, prices, and terms without notice. Always confirm current details with the vendor before making a decision. FaxRx figures: $15/mo (300 pages), $39/mo (1,000 pages), or $99/mo (3,000 pages). Month to month, no annual lock-in.
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