FaxRx

Switching fax providers

A self-serve alternative to Documo

Documo details verified July 8, 2026 from public pricing and legal pages. Plans change - confirm current details on the vendor's site.

Documo (mFax) is a credible healthcare fax platform aimed at organizations with a sales cycle: the entry Solo plan is annual-billed only (about $300 upfront), the BAA requires contacting sales, and month-to-month starts at $75. FaxRx delivers the same healthcare posture - BAA, encryption, audit trail - as a $15/mo self-serve signup a pharmacist can finish over coffee.

Get started with FaxRxSee FaxRx pricing

FaxRx and Documo, side by side

FaxRx
Documo
Monthly price
$15/mo (300 pages), $39/mo (1,000 pages), or $99/mo (3,000 pages). Month to month, no annual lock-in.
Solo $25/mo but annual-billed only (~$300/yr upfront); Professional $75/mo month-to-month ($62.50 annual, 800 pages); Business $150/mo (2,500 pages) as of July 2026. Headline prices are annual rates; month-to-month runs about 20% higher.
Pages included
300 / 1,000 / 3,000 outbound pages per month. Receiving is unmetered - inbound faxes never draw on your page balance.
300 / 800 / 2,500 / 6,000 pages depending on tier.
Extra pages
$0.08-$0.05 per extra page, prepaid in small credit packs you choose to buy. No surprise overage bill, no per-minute rounding.
$0.15/page on Solo - among the highest published rates - down to $0.07 on the top tier.
BAA / HIPAA posture
BAA signed electronically during onboarding, on every plan, before any document touches the platform.
A BAA is available on every tier at no added fee, but execution requires contacting their sales team rather than self-serve signup.
Number porting
Free number porting on Professional and Enterprise (typically 5-10 days). Your number stays yours - port in and port out freely.
Number porting help is advertised; specific port fees are not published on the pricing page as of July 2026.
Contract terms
Monthly billing. Cancel anytime; paid credit packs never expire.
Solo is annual-only (~$300 commitment). API access starts at the Business tier ($125-150/mo).

What pharmacies and clinics notice

No annual commitment to start

Documo's cheapest entry is roughly $300 prepaid for a year as of July 2026; the cheapest month-to-month is $75. FaxRx starts at $15/mo, billed monthly, cancel anytime.

BAA at signup, not after a sales call

Documo signs BAAs on every tier - after you contact sales. FaxRx signs the BAA electronically during onboarding, before any document touches the platform. No meeting required.

Overage without the sting

Documo Solo overage is $0.15/page as of July 2026. FaxRx extra pages run $0.05-0.08 via prepaid credit packs that never expire.

Sized for a pharmacy, not a health system

Documo's sweet spot is multi-department volume. FaxRx is built for a pharmacy or clinic team: pharmacy fax-form templates, prescriber contact books, and a portal your staff learns in minutes.

Bringing your number over

Your number is yours to move. Porting into FaxRx is free on Professional and Enterprise - typically 5-10 days, and we handle the carrier paperwork. Keep your Documo service active until the port completes so you never miss an inbound fax.

Questions pharmacies ask

Can I move my mFax number to FaxRx?

Yes. Porting into FaxRx is free on Professional and Enterprise, typically takes 5-10 days, and we handle the carrier paperwork. Keep the old service active until the port completes.

Documo advertises $25/mo - how is FaxRx cheaper?

The $25 Solo rate is annual-billed only, so the real entry commitment is about $300 upfront as of July 2026; month-to-month starts at $75. FaxRx Starter is $15/mo billed monthly with a BAA included, no annual prepay.

Do I need a sales call to get a BAA at FaxRx?

No. The BAA is part of self-serve onboarding - you review and sign it electronically before your account sends its first fax, on every plan.

Does FaxRx handle multi-location pharmacies?

Yes. Professional includes 3 fax numbers and 10 team members; Enterprise includes 10 numbers and unlimited team members, with additional numbers available as add-ons.

Other comparisons

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Comparison facts were verified on July 8, 2026 against Documo (mFax)'s public pricing and legal pages and reflect that date; providers change plans, prices, and terms without notice. Always confirm current details with the vendor before making a decision. FaxRx figures: $15/mo (300 pages), $39/mo (1,000 pages), or $99/mo (3,000 pages). Month to month, no annual lock-in.

All product names, logos, and brands are property of their respective owners and are used for identification purposes only. FaxRx is not affiliated with, sponsored by, or endorsed by any of the companies mentioned.